HalwaiSetu values the privacy and security of user data. This policy explains how user information is collected, used, and protected. It has been prepared in accordance with Indian laws including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the Consumer Protection Act, 2019, the Indian Contract Act, 1872, the Food Safety & Standards Act (FSSAI), 2006, and RBI & Razorpay payment compliance guidelines.
We may collect the following information:
Only individuals aged 18 years or above can make bookings on HalwaiSetu.
User information may be used for:
All payments are processed through secure payment gateways such as Razorpay. HalwaiSetu never stores your ATM PIN, UPI PIN, or Debit/Credit Card CVV.
Your location may be used for showing nearby halwai services, providing better recommendations, and for delivery and event management.
We use encrypted APIs, secure cloud storage, JWT authentication, and limited-access systems to protect your data.
We may use services such as Firebase, Google Maps, Razorpay, and Cloudinary to operate the platform. These providers process data only as needed to deliver their respective services to us.
You may update your profile, request account deletion, or submit data-related complaints at any time by contacting us using the details below.
We use cookies to keep you logged in and to understand how our platform is used. See our Cookie Policy for full details and how to manage your preferences.
We may use photos of food, decoration, and service from events for marketing and social media promotions. Customers who do not wish their photos to be used must provide prior written notice to us.
By making a booking, you consent to receiving SMS, WhatsApp messages, calls, and email notifications related to your booking and account.
We may update this Privacy Policy at any time. Updated policies become effective once published on the website.
Mobile: 9166126682
Address: Maheshpura, Kotkhawada, Jaipur, Rajasthan – 303908, India
Email: support@halwaisetu.in